Terms of Service
This Agreement is effective on 25 September, 2015 for current users, and immediately upon acceptance by new users.
PLEASE READ THESE TERMS OF SERVICE CAREFULLY BEFORE USING THE WEBSITE, AND SERVICES OFFERED BY EIG PTE LTD, (“EIG”). THIS AGREEMENT SETS FORTH THE LEGALLY BINDING TERMS AND CONDITIONS FOR YOUR USE OF THE WEBSITE AT EIG (THE “SITE”).
The term “You” or “User” shall refer to any person or entity who views, uses, accesses, browses or submits any content or material to EIG88.com directly.
1. EIG AS A VENUE
EIG acts as a venue that allows users who comply with EIG’s policies to offer, sell and buy certain goods at a mutually agreed price between the buyer (“Buyer”) and the seller (“Seller”). EIG is not directly involved in the transaction between buyers and sellers. As a result, EIG has no control over the quality, safety, morality or legality of any aspect of the items listed, the truth or accuracy of the listings, the ability of sellers to sell items or the ability of buyers to pay for items. EIG does pre-screen sellers to ensure that all sellers are part of a legitimately registered company in their respective country. However, EIG does not pre-screen buyers and therefore cannot ensure that both parties will actually complete a transaction.
Consequently, EIG does not transfer legal ownership of items from the seller to the buyer.
EIG cannot guarantee the true identity, age and nationality of a user. EIG encourages you to communicate directly with potential transaction partners through the tools available on the Site. You agree that EIG is a venue and as such is not responsible or liable for any content, for example, data, text, information, usernames, graphics, images, photographs, profiles, audio, video, items, and links posted by you, other users, or outside parties on EIG. You use the EIG service at your own risk.
2. Information about EIG Excess Inventory Guru Pte Ltd is incorporated and registered in Singapore, under the company registration number of 201500718D. Our registered office is at 7 Jalan Kilang #07-01 Singapore 159407. We welcome you to view EIG and to download, email, share via social networking or print individual pages from EIG in accordance with these Terms of Service and solely for your own personal, non-commercial use, provided you do not remove any trademark, copyright or other notice contained on such pages. No other use is permitted.
3. LISTING: LISTING DESCRIPTION:
All listings on EIG must be for sale. By listing an item on the Site you warrant that you and all aspects of the item comply with EIGs published Product Listing policies. You also warrant that you may legally sell the item. You must accurately describe your item when uploading items into EIG. Your listings may only include text descriptions, graphics, pictures and other content relevant to the sale of that item. All items must be listed in an appropriate category. Each listing must accurately and completely describe the item/items for sale in that listing. If the “in stock” quantity is more than one, all items in that listing must be identical. Each unique item must have its own listing.
4. BUYING: BINDING SALE:
Sellers are responsible for accurately listing their items, and buyers are responsible for reading the description of items before making a purchase. Once the buyer checks out an order, the transaction becomes binding sale. The seller is obligated to acknowledge the order within a reasonable amount of time. The seller is obligated to ship the order or the buyers is obligated to arrange for their couriers to pick the items up dependent upon the agreement between buyer and seller during negotiation.
Buyers are encouraged to communicate with sellers regarding the condition and specifications of the item before making a purchase. Buyers can elect to be responsible for their own shipping if they have any special requirements to enter their country. Buyers are offered a range of payment methods. If the buyer selects a payment method that is not immediate, the buyer is obligated to deliver appropriate payment for items purchase within 7 working days. If payment is not received within 7 working days, we have to release the hold on the inventory so that it gives seller a fair chance to solicit a new sale.
Product Listing Policy:
You are responsible for your conduct and activities on EIG.
All data, text, information, usernames, graphics, images, photographs, profiles, audio, video, items and links (together: “Content”) that you submit, post, display and use on EIG shall not:
1. Be false, inaccurate or misleading
2. Be fraudulent or involve the sale of illegal, counterfeit or stolen items
3. Infringe upon any third-party’s copyright, patent, trademark, trade secret or other proprietary or intellectual property rights or rights of publicity or privacy
4. Be defamatory, trade libellous, unlawfully threatening, unlawfully harassing, impersonate or intimidate any person (including EIG staff or other users), or falsely state or otherwise misrepresent your affiliation with any person, through for example, the use of similar email address, nicknames, or creation of false account(s) or any other method or device
5. Be obscene or contain child pornography
6. Contain or transmit any code of a destructive nature that may damage, detrimentally interfere with, surreptitiously intercept or expropriate any system, data or personal information
7. Host images not part of a listing
8. Modify, adapt or hack EIG or modify another website so as to falsely imply that it is associated with EIG;
9. not to use EIG for illegal purposes;
10. not to commit any acts of infringement on EIG88.com or with respect to content on EIG;
11. not to use to engage in commercial activities apart from sanctioned use of EIG88.com services;
12. not to list used items, only unused items are allowed.
5. MEMBER ACCOUNT
User must be registered on the Sites to access or use some Services (a registered User is also referred to as a “Member”). Except with EIG’s approval, one User may only register one member account on the Sites.
Upon registration on the Sites, EIG shall assign an account and issue a member ID and password (the latter shall be chosen by a registered User during registration) to each registered User.
6. PASSWORD & SECURITY
You are responsible for maintaining the confidentiality and security of your account, account passwords, credit card details, alternative payment instruments’ details and password or any transaction approval passcodes which enables a payment. Keep your EIG account password or passcode secure. The User will be fully responsible for all activity, liability and damage resulting from failure to maintain password’s confidentiality.
Notify EIG of any known or suspected unauthorized use(s) of your credit card, debit cards, payment instruments, bank or EIG account, passcode or any known or suspected breach of security, including loss, theft, or unauthorized disclosure of your bank or EIG passcode, password, alternative payment instrument, credit or debit card information or accounts from other payment methods. EIG will not be liable for any injury, loss or damage of any kind arising from or relating to your failure to comply with this clause or for any acts or omissions by you or someone else using your account and/or password and/or passcode.
7. TRANSACTION (BUYER & SELLER)
Through the Sites, EIG provides electronic web-based platforms for exchanging information between buyers and sellers of products and services. Buyers and sellers are EIG additionally provides electronic web-based transaction platforms for Members to place, accept, conclude, manage and fulfill orders for the provision of products and services. However, for any Services, EIG does not represent either the seller or the buyer in specific transactions. EIG does not control and is not liable to or responsible for the quality, safety, lawfulness or availability of the products or services offered for sale on the Sites or the ability of the sellers to complete a sale or the ability of buyers to complete a purchase.
Users are solely responsible for all of the terms and conditions of the transactions conducted on, through or as a result of use of the Sites or Services, including, without limitation, terms regarding payment, returns, warranties, shipping, insurance, fees, taxes, title, licenses, fines, permits, handling, transportation and storage.
User agrees to provide all information and materials as may be reasonably required by EIG in connection with your transactions conducted on, through or as a result of use of the Sites or Services. EIG reserves the right to suspend or terminate any User’s account if the User fails to provide the required information and materials.
8. PURCHASE AND PAYMENT
EIG supports the following payment methods:
(i) Credit Card
Card payments are processed through third-party payment channels and supports VISA, Mastercard, and Amex
All PayPal transactions are processed via PayPal.
(ii) Bank Transfer
Buyer can make payments through bank transfer/telegraphic transfer and must provide EIG the order number that they are paying for under the remarks of the telegraphic transfer. Buyer is given 7 days to make payment (via Bank Transfer), if funds are not received by then, the Buyer’s order will be cancelled.
EIG recommends that Bank Transfer is only used for payment of more than $2,000 per transaction and is fully responsible for all Bank Fees for the transfer to EIG’s Citibank Client SGD Account. Failing which, EIG retains the right to consider the transaction invalid and will return the funds back to the Buyer net of any Bank Charges to the Buyer’s Bank Account.
Buyer may only change their preferred mode of payment for their purchase prior to making payment.
EIG takes no responsibility and assumes no liability for any losses or damages to Buyer arising from any information including shipping information and/or payment information entered by Buyer or wrong remittance by Buyer in connection with the payment for the items purchased. We reserve the right to check whether Buyer is duly authorised to use certain payment method, and may suspend the transaction until such authorisation is confirmed or cancel the relevant transaction where such confirmation is not available.
In order to ensure the best shopping experience for both our Buyers and Sellers, all payments made through EIG’s payment channels will be held in EIG’s Guarantee Account for 45 days from the date of payment. To prevent any risk of liability, payment for purchases made to the Seller using the Services will be held by EIG in an account separate from our corporate funds and EIG will not use funds from this account for its operating expenses or any other corporate purposes.
Once the 45 days is up, regardless of any acknowledgement received from the buyer, EIG will be ready to release the funds to the respective sellers exclusive of any fee paid to EIG including the transaction fee. Once buyers have received the item they are encouraged to acknowledge receipt of the goods. By acknowledging the goods, the Buyer is acknowledging that they have received the right quantity of goods, and all items are in good working condition as described. If the buyer’s acknowledgement given before the 45 days is up, EIG will be ready to release the funds ahead of the 45-day schedule.
If the buyer is yet to receive their goods during this 45-day period, please contact our customer service team so that we can investigate the situation. In such a scenario, EIG will not release the funds to the Seller on day 45.
If the buyer does not acknowledge receipt of the goods and does not contact the service team, the goods are assumed to have arrived and have been received by the buyer at the end of the 45 days period. It is also assumed that the items have arrived in the right quantity, and they are in good working condition as described.
EIG will then settle all outstanding funds to the seller’s designated bank account in USD. Settlement of funds will be made on every 15th of each month. Sellers are advised to allow up to 5-7 working days for the transfer to come through dependent upon their elected bank.
9. TERMINATION AND MODIFICATION
EIG reserves the right, in its sole and absolute discretion, to modify, suspend, or discontinue at any time, with or without notice, to this site, these Terms of Service and/or services offered on or through site (or any part thereof), including but not limited to EIG features, look and feel, and functional elements and related services.
In providing Users with access to Excess Inventory Guru, EIG also reserves the following rights, and in accessing, browsing or otherwise using EIG, you grant to Excess Inventory Guru and agree that we shall have the following rights:
1. the right to refuse or withdraw your access to EIG in accordance with applicable laws for any reason at any time (with or without notice) if in Excess Inventory Guru sole and absolute discretion, you violate or breach any of these Terms of Service;
2. the right to suspend, amend or disable your account without giving you any notice or reason;
3. the right without notice to remove content, materials or User accounts for any reason whatsoever in Excess Inventory Guru sole and absolute discretion, including without limitation to content and materials which are unlawful, offensive, threatening, libellous, defamatory, obscene or which infringe third party rights, and user accounts used to propagate any such content or materials;
4. the right to access any or all of your accounts in order to respond to your requests for technical support so long as we maintain appropriate administrative physical and technical safeguards for the protection of the security and confidentiality and integrity of your data;
5. the right to terminate without notice User accounts and delete any associated data if that account has been inactive or disabled for ninety (90) days or more; and
6. the right to report you to the police or other judicial body if we believe in our sole and absolute discretion that your conduct (whether in using EIG, our Services or otherwise) is unlawful or threatens the welfare of any user of EIG or the Services or any member of Excess Inventory Guru staff.
10. USER DISPUTE AND REFUND POLICY
Within 45 days from the date of purchase, the buyer may raise a dispute in the event that the item’s condition is significantly not as described, or the item is undelivered. In these scenarios the buyer is encouraged to contact the seller first. If the issue remains unresolved or both parties have agreed to do a refund, they should contact EIG to arrange for the refund.
Once the 45 days have passed and EIG has redistributed the funds to the seller, EIG can help to mediate the dispute but cannot guarantee the availability of a refund. As such we encourage buyers to contact EIG in the event that they will need to hold back the dispersal of funds if they expect the shipment to be later than expected.
11. INTELLECTUAL PROPERTY RIGHTS
The copyright and all other intellectual and proprietary rights in the EIG are and shall remain the valuable property of Excess Inventory Guru Pte Ltd.
EIG related icons and logos are registered trademarks of Excess Inventory Guru Pte Ltd. Unauthorized copying, modification, use or publication of these marks is strictly prohibited.
EIG technology underlying the Service is the property of Excess Inventory Guru Pte Ltd.
They may not be used in connection with any product or service that is not under Excess Inventory Guru Pte Ltd ownership or control. Furthermore, such trademarks may not be used in any manner that is likely to cause confusion among customers or in any manner that disparages or discredits EIG. All other trademarks not owned by Excess Inventory Guru Pte Ltd (or its affiliates) that appear on EIG are the property of their respective owners, who may or may not be affiliated with, connected to, or sponsored by Excess Inventory Guru Pte Ltd or its affiliates.
12. DISCLAIMER OF WARRANTIES
The items on EIG are unused items that may have been stored in warehouses for a fair amount of time. As such, none of the items listed on the site have any warranties unless individual merchants are willing provide this. We encourage buyers to ask about the condition of the items before committing to purchase.
The information, content, products, services, and material available through EIG88.com and all its related services (whether provided by Excess Inventory Guru, You, Other Users or Affiliates/Third Parties), including without limitation, submissions, text, photos, graphics, audio files, video and links are provided “as is” and “as available” without any warranty or condition, whether express, implied or statutory. Excess Inventory Guru specifically disclaims any implied warranties of title, merchantability, fitness for a particular purpose, non-infringement, freedom from computer virus, and implied warranties arising from course of dealing or course of performance. Excess Inventory Guru assumes no liability or responsibility for any errors or omissions in or provision of the Services; any failures, delays or interruptions in EIG88.com; any losses or damages arising from the use of EIG; or any conduct by Users of the EIG88.com. We reserve the right to deliver the EIG and services in our sole and absolute discretion.
13. LIMITATION OF LIABILITY
Under no circumstances EIG shall be liable to the other party for indirect, incidental, consequential, special or exemplary damage (even if that party has been advised of the possibility of such damages), or, shall the entire liability of either party to the other party under this agreement, with respect to any subject matter of this agreement under any contract, negligence, strict liability or other legal or equitable theory, exceed the amounts paid or payable under this agreement.
Eig88.com hereby expressly disclaims any and all warranties, express or implied, including but not limited to, any warranties of condition, quality, durability, performance, accuracy, reliability, merchantability or fitness for a particular purpose. All such warranties, representations, conditions, and undertakings are hereby excluded.
EIG makes no representations or warranties about the validity, accuracy, correctness, reliability, quality, stability, completeness or currentness of any information provided on or through the sites; EIG does not represent or warrant that the manufacture, import, export, distribution, offer, display, purchase, sale and/or use of products or services offered or displayed on the sites does not violate any third party rights; and EIG makes no representations or warranties of any kind concerning any product offered or displayed on the sites.
14. GENERAL ENFORCEABILITY
If any portion of these Terms of Service is found to be void, invalid or otherwise unenforceable, then that portion shall be deemed to be superseded by a valid, enforceable provision that matches the intent of the original provision as closely as possible. The remainder of these Terms of Service shall continue to be enforceable and valid according to terms contained herein.
You are not permitted to assign, transfer, charge, sub-contract or deal in any other manner with all or any of your rights under these Terms of Service without our prior express written consent.
The failure of Excess Inventory Guru to exercise or enforce any right or provision of the Terms of Service shall not constitute a waiver of said right or provision. Neither party hereto shall be deemed to be in default of any provision of the Terms of Service or for failure in performance resulting from acts or events beyond the reasonable control of such party and arising without its fault or negligence, including, but not be limited to, acts of God, civil or military authority, interruption of electric or telecommunication services, civil disturbances, acts of war or terrorists, strikes, fires, floods or other catastrophes.
Headings & Construction
The section titles in the Terms of Service are for your convenience only and carry no contractual or legal effect whatsoever. The language in these Terms of Service shall be interpreted in accordance with its fair meaning and shall not be strictly interpreted for or against either party.
Errors, Inaccuracies and Omissions
There may be information on our site that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers and availability. We reserve the right to correct any errors, inaccuracies or omissions and to change or update information or cancel orders if any information on the site is inaccurate at any time without any prior notice (including after an order is submitted).
Jurisdiction, Applicable Law and Limitations
These Terms of Service and any dispute or claim arising out of or in connection with them or their subject matter or formation (including non-contractual disputes or claims) shall be governed by and construed in accordance with the laws of Singapore.
You irrevocably agree that the courts of Singapore shall have exclusive jurisdiction to settle any dispute or claim that arises out of or in connection with these Terms of Service agreement or their subject matter or formation (including non-contractual disputes or claims).
You agree that all legal proceedings arising out of or in connection with these Terms of Service, or services available on or through At EIG must be filed with the courts of Singapore, within one year of the time in which the events giving rise to such claim began, or your claim will be forever waived and barred. You expressly submit to the exclusive jurisdiction of said courts and consent to extraterritorial service of process.
Your use of the site constitutes your agreement to follow and be bound by the Agreement. We reserve the right to update or modify this Agreement at any time without prior notice.